- Shipping & Returns
Shipping & Returns
Chocolates are food items and as such are not returnable. We will work with you to make your order right, but you need to communicate with use. This starts with an email to firstname.lastname@example.org with pictures of the damaged item.
We ship only to North American Addresses, using USPS. Thus, your shipping address needs to be the address where you get mail.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.